Printing From Library Labs
All student printing in the Library is filtered through the GoPrint© Print Management System. All students have a 300 pages* per year "quota." Once this quota has been filled, students are then required to pay for printing via their Pioneer Express account. The current rate is 5¢ a sheet* duplexed or 2.5¢ (total cost rounded to the nearest cent) per single sided sheet. All Library lab printers are set to duplex by default. This can be changed by clicking "properties" and changing them from "2 sided" or "duplex" printing.
Access your GoPrint account via this URL: http://www.wpunj.edu/goprint/ to view your quota and to add funds to your account.
* Duplex printing uses both sides of the paper for print. All Library printers DEFAULT to this option. In this case, a "page" refers to one side of printed material while a "sheet" refers to the whole piece of paper.
Releasing your print job
Once you have printed a document in any of the library labs, you must "release" your document. It is at this point that pages are deducted from your "quota" or you are charged for your printing.
Front and back ERC labs:
The front and back ERC labs (Workstations next to the Reference desk and outside of Media Services are considered part of the Front ERC lab) each have a "Print Release Station." This is a dedicated computer that allows you to release your documents. All you have to do is find your name on the screen, click it, and follow the on screen process to select and release your print jobs. If your quota has been reached, this would be the point where you are given the option to use your Pioneer Express account to pay for printing.
Curriculum Materials, Periodicals and L-01:
These three labs make use of GoPrint's "pop-up" client to process print jobs. When you send a document to the printer, the pop-up client will appear and ask you to log in. This will list your print jobs and allow you to print your document.
Documents remain in the queue for two hours. After this period, any unreleased documents are purged. If there is a problem with the printer or your print job, please report it to the STC(s) on duty in the back ERC lab. STC Team Leaders can reprint failed print jobs should you be charged for something that never got printed.